Privacy Policy

Privacy Policy for Achi & Co

Effective Date: 01/01/2024

At Achi & Co, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.achiandco.com.au and www.achiandco.com or make a purchase from us. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our website or make a purchase:

• Personal Information: This includes your name, email address, shipping and billing address, phone number, and payment information (credit card details, PayPal account, etc.) which are required to process your order.
• Usage Data: We collect information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the website.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our services. You can control cookie settings in your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: Your personal information is necessary for order processing, payment processing, and delivery.
• To Improve Our Website and Services: Usage data helps us analyze website traffic, improve our website’s functionality, and enhance user experience.
• To Communicate with You: We may send you emails for order confirmation, shipping updates, and promotional offers (if you have opted in for newsletters).
• To Prevent Fraud: We use your information to detect and prevent fraudulent activity on our website.

3. How We Protect Your Information

We implement a range of security measures to protect your personal data, including encryption, secure payment gateways, and access controls. However, please note that no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in processing payments, fulfilling orders, delivering products, and performing other necessary business functions.
• Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any change in ownership or use of your personal data.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Correction: You can request access to the personal data we hold about you and ask for corrections if the data is inaccurate.
• Deletion: You may request the deletion of your personal data, subject to certain legal obligations we may have.
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can opt-out by clicking the "unsubscribe" link in any email we send or by contacting us directly.

6. Cookies

We use cookies and similar tracking technologies to collect data that helps improve your experience on our website. Cookies are small text files placed on your device to track browsing activity. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect some functionality on our website.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from individuals under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We recommend that you periodically review this Privacy Policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: info@achiandco.com.au

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.